Showing all, our average rating is 4.85 over 5
Sorry, there are no reviews with this rating
Tienda sería y con un total compromiso de atención al cliente : vi la oferta del Foil (en septiembre ) tras conversación telefónica donde me aclararon toooodas mis dudas ,hice la reserva por WhatsApp , como estaban a la espera de que la marca se los enviara , NO me solicitaron el pago previo ( ni una reserva ) , pasado un tiempo me contactaron para comentarme que ya los recibían e hiciese el pago , un 10 por su palabra de reserva y un 10 por su trato en la atención a mi insistencia telefónica .
Gracias equipo de HoeNalu .
El personal muy amable y atento. Y de precio lo mejor
Como es de costumbre todo muy bien, 100x100 recomendable.
Buen producto y envio en el plazo acordado.
Muy atentos y buen trato.
buena atencion y recibido en menos de 24 horas ...no se puede pedir mas.
Quick delivery and quick and detailed answers to all my questions, very happy customer.
Godd product! Good orice!
Super attentive service, personal and amiable. From the first message reaching out to visiting the shop for the final decision and purchase, dealing with Florián was an absolute pleasure. Thanks to Hoe Nalu I’m now beginning my paddle board journey, and it couldn’t have gotten off to a better start.
Acquistato da loro una pinna starboard dall’Italia nella settimana di ferragosto. Dopo aver pagato il giorno successivo è partita subito la merce e dopo qualche giorno è arrivato tutto in Italia molto velocemente. Il tutto ben imballato e prodotto perfetto.
I knew I was going to be happy with the product as you cannot go wrong with Starboard. However, the service from Florian, Norberto and the rest of the team is second to none. From providing advice to regular updates on delivery, they were always available and ready to help. This is the third time I purchase a board from Hoe Nalu, and I would not go anywhere else. Highly recommended!
Muy contento con el servicio, el asesoramiento y estoy seguro de que el producto también dará la talla (aun no lo he probado). Ha sido mi segunda compra pero presiento que habrá más. ¡¡Muchas gracias Hoenalu!!
IMMEDIATE SHIPPING, EXCELLENT COMMUNICATION
I receive the product in the right way without any problem
Excellent itens, fast delivery, great communication
Very helpful, item dispatched very quickly and is exactly what I wanted for a great price. Only downside is Correos express, the delivery service, their website is absolutely a waste of time, for two days the parcel was supposed to be out for delivery, but when pressed they admitted it was still in Malaga, but finally they delivered. So no fault at all with HoeNalu.
All perfect.The order arrived on the indicated date.
No issues at all.
The product, as described on the website, arrived the day after I ordered it. Everything correct and good price. Very happy with the purchase.
Excellent professionals and better people, delivery on time and in perfect conditions.
Great, the treatment and tracking of the shipment, impeccable as always
Recommended 200%
Honestly, I'm very happy that it arrived in less than 24 hours, even though they made a change at the last minute. A formidable and very attentive team! THANK YOU
Excellent treatment
5 stars. Personalized advice, my favorite surf shop, super value for money!
Everything correct and very fast.
Excelent product!
Friendly and competent contact. Collection as agreed. Everything fine. This is how business should be.
exceptional treatment and very professional.
Speed and seriousness. highly recommended
It was the fastest purchase I received on Black Friday.
Excellent service
the effectiveness and good treatment towards the client
All very well and fast delivery.
Las compré para una allstar de 2023 y encajan perfectamente
Efficient service and super fast.
Super experience. very good and quick contact, that's what makes me happy!
I bought a wingfoil set and Florian was helping me very wel!!! Very kindley and good advice. And a good price.
Very good price and the next day I had it at home
Good advice
Good treatment and advice
Great brands and good variety
Immediate shipping.
Good value for money.
No problems, as always. Serious and fast website
I was having problems of gear compatibility, and with the knowledge and experience you guys showed ( Florian, many thanks) the problem got solved in seconds!
Thank you!
item as advertised, delivery excellent
El pedido llego muy rápido y bien empaquetado, la calidad del pack es superior, muy contento por la compra
Very practical and helpful. 10 out of 10!
Very professional, fast and reliable.
Perfect service
Very good experience and advice on the phone and via email prior to the purchase. Then shipment and delivery were quick and board well packed.
I plan to use and recommend that shop again.
Thank you guys
For sure I will buy again with you guys!
Super satisfied!!
I made a mistake with the size of my order and I had rapidely an anwer to my mail to change the side. Thank you very much!
Looked for a specific size and type of paddle all over Europe. Several shops showed stock but did not actually have the item, or the shipping charges were prohibitive. HoeNalu actually had the item and was willing to ship across Europe. Item arrived as advertised.
The team were very helpful and my order was dispatched very promptly. Thank you
Thanks for your great response to getting us our new boards .Starboard packaging unbelievable , Covid proof . Great help Norberto , gracia
5 days after the order my pack is in my hands. Very good
Ordered a wetsuit, fit perfect, size guide correct, and fast delivery!
Would reccomend!☺️
Todo bien, entrega rápida.
Encantado con el producto y servicio. Todo perfecto!!
I'm very happy with my new paddle wich is not available in Hungary. Communication was good, packaging is excellent, delivery is fast enough.
I ordered 3 piece paddle with delivery to Hungary. According to the information on the website, the price of transporting the adjustable and 3 pieces to the z3 zone is 33 Euro, but I paid 43 Euro.There were no 3 piece paddle, so after the information I chose an adjustable one, which is in principle 10 euros cheaper.
I paid 262, but based on the information on the website, it's 242.
It is not problem. I'm glad for the good deal.
Thank you.
The best thing about these guys is the customer service staff support. They answered all my questions before placing an order and accepted international return when I changed my mind and opted to exchange for a different board. Very grateful and satisfied with Hoenalu.
Very quick and efficient as usual
He comprado varios artículos y ha sido todo perfecto una atención de 10 y muy agradables y atentos en todo momento un saludo y sin duda será mi tienda de referencia en el sup, saludos desde Huelva
Todo el proceso de compra ha sido impecable con un envío muy rápido aunque los gastos de envío un poco elevados para el coste de material pedido.
Desde que comecei a ser vosso cliente, tem sido tudo perfeito, o meu muito Obrigado a toda a vossa equipa, e á prontidão e interesse em ajudar do Norberto.
Tuvimos un problema con una talla de un traje de neopreno de niño y me dieron una solución perfecta. La atención fue estupenda. Muchas gracias
La atención al cliente es muy buena y el soporte durante el proceso de compra y envío es inmejorable.
Hoenalu knew I was looking for this board and reached out to me when they received a unit.
Shipping took a little longer than I expected but it was fine.
Many thanks!
Vino rapido y con un buen embalaje
El pedido llego perfecto, en perfectas condiciones y rapidísimo. Y con unos precios geniales.
El producto llegó perfecto, según lo esperado. Buen precio y rapidez en el envío
Your organisation was recommended to me by a friend. It was a great suggestion.
The communication from you was extremely quick, and it was immediately obvious how much product knowledge and passion you have for your business.
I received my SUP in Portugal within 24 hours of placing the order.
If there are any places where a review from me would be helpful, please email me details.
Gary
Compré una tabla paddle sup. Necesité contactar por whatsapp para confirmar entrega porque era para un regalo, me dieron respuesta inmediata y el paquete llegó en la fecha indicada, dos o tres días después de la compra y en perfecto estado.
Por supuesto que me llegó exactamente lo que había comprado.
Sin duda, volveré a comprar en esta web.
Buen asesoramiento , buen trato y rapidez en la entrega
Mi primer contacto fue en tienda, y fui asesorado por Florian, el cual me despejó todas mis dudas y me recomendó un buen producto atendiendo a mis necesidades. El producto me lo llevé directamente de tienda y estoy encantado con él. Se trata de una tabla de paddle surf Starboard iGo 10.8.
Muy buen asesoramiento
Muy buenos consejos
Perfecto lo que necesitaba
La profesionalidad de este establecimiento me ha llevado a la elección de un material acertado y puntero.
Fue super fácil, pregunté una duda que tenía y al día siguiente me contestaron. Y el pedido igual lo solicite y el día siguiente lo tenía en casa.
Muy profesionales, sin lios ni trampas ni cosas raras.
Recomendable.
Muy buena compra y muy buen pack. Estoy realmente encantado!
Tudo impecável .
Rápidos na resposta e rápidos na entrega.
Buen asesoramiento para ver que producto se ajusta mejor a las necesidades de cada cliente, y el producto en sí es una gozada.
Serious person
A sido un placer comprarles ,el envío fue super rápido les tendré en cuenta la próxima compra .
Muy contento con mi compra, lo he probado ya y es justo lo que quería, un producto de calidad, requisito que considero indispensable para poder practicar este deporte de forma segura y competitiva.
Además el producto escogido se ajusta a mis necesidades tal y como me aconsejaron en la tienda.
Muy buena atención y productos de primera
Llegado muy rápido y en perfectas condiciones.. Gracias
Recibido en perfecto estado y antes del plazo previsto
El envío me llegó tan sólo en 2 días, todo bien embalado y correctamente. Con los consejos y vídeos que tienen de la tabla te explican muy bien todas sus características y como usarla, lo cual coincide con la realidad. También tienen una opción de pago a plazos que viene bastante bien la verdad. Volveré a comprar con ellos seguro.
Rápido, me encanta comprar en esta tienda.
Todo correcto y rápido. Además me regalaron una bolsita y una pegatina junto al pedido. Recomendado 100%.
Compre on line. Me lo enviaron en tiempo y forma y me brindaron una excelente atención.
El producto es muy bueno en relación costo / beneficio.
Súper profesionales y muy amables en la atención y el asesoramiento
Got very good advice in selecting the SUP and was given interesting alternatives when my selection was not available. Delivery was quick and efficient.
Highly recommend shopping from Hoenalu. I will definitely continue shopping there...
Muy recomendables
Página muy intuitiva, servicio de compra fácil y entrega rápida
buena gestión y rapidez
Buenos productos , la bolsa gigante , entran mis tres hijos.
Servicio de atención al cliente super efectivo. Tuve un problema con el repartidor de Correos (externo a la tienda) y desde HoeNalu me atendieron con muchísima rapidez y cercanía, y se implicaron hasta el punto que se solucionó el problema en cuestión de horas. 100% recomendable.
El producto llegó en perfectas condiciones, con una rapidez que jamás había tenido en una compra on line. Y el vendedor siempre respondiendo a mis dudas. Repetiré
El llego en perfectas condiciones en el tiempo previsto, hubo un fallo de fabricacion en la manguera de la bomba. Me lo resolvieron dentro de una semana. Estoy muy satisfecho con la venta y post venta, muy recomendable.
Hubo un pequeño problema pero me lo resolvieron enseguida
Estaba buscando una Starboard Wedge 8'7" y no la encontraba en ningún sitio de Europa. Contacté con HoeNalu y tenían una que llegaba al cabo de unos meses, la única que llegaba. Y efectivamente llegó!! que gozada!
Además siempre que he llamado o escrito para solventar dudas y recomendaciones Norberto me atendía de la forma más profesional. Otros amigos han comprado material aquí y están encantados.
Muchas gracias!
Atención al cliente perfecta, asesoramiento impecable y entrega antes de lo esperado, genial todo, gracias
Excelentes, muy atentos, serviciales y envío rápido
The sail was just perfect and very good price! And shipping costs to Finland were included in the price! Also to questions in Whatsapp were answered soon!
El envío llego muy rápido y muy bien en envalado.
Muy rapidos
No he comprado muchas cosas en la tienda porque la conozco desde hace poco. Pero puedo decir que hacen los envíos muy rápido y tienen buenas marcas.
Han sido muy atentos y el servicio ha sido excelente. La Wedge 8´7¨ es la tabla que estaba buscando.
Todo genial y rapidísimo!! Servicio de atencion al cliente efectivo y por whatsap, todo genial!!
Buen Trato por parte de los empleados, el producto llego dentro del tiempo estipulado y en buen estado.
Llegó la tabla de Austria en condiciones buenas. Ha sido exactamente lo que esperaba y incluso ya, sin ola ninguna, la he disfrutado mucho, cogiendo el tranquillo de subir y encontrar el "sweetspot". Era un modelo de 2020 y el precio era bueno. Estoy agradecido por el guardacantos que me suministrasteis.....
Todo bien entrega rapida y eficiente
Perfect
High quality products!
Products were exactly as ordered and in perfect condition.
Delivered as promised.
The product arrived without any problem.
Good service, professional advice, correct prices and wide range of products. Quick response on mail and whatsapp.
Product arrived as ordered. Delivery was a bit delayed. Product in stock was damaged and seller was considerate and ordered new undamaged. My only complain was having to ask for updates after some time without news, but there was a good reason.
Very good site! Excellent and super fast service 5 *****
The purchase of all I bought was relatively easy and straightforward and any queries or questions I had were answered straight away.
No problems as we are new on the SUP cant say much about prices. We recieved the product when promissed. And staff in shop extreamly helpfull.
The goods were exactly as expected, arrived in impeccable state and perfectly packaged
They was very attentive, and very fast to send my SUP. Received sooner as expected. Thank you
Everything, from the service to the product is 5 star rating, highly recommend this shop!
Rail protectors received as expected
Product received as ordered! Follow up questions were answered super fast.
Good interaction, quick to resolve issues. Order was as expected.
Any issue with order, and everything was according what you can find at the website
Everything came perfect, well packed and did arrived pretty fast to Portugal.
You have winned a client.
Thanks!
professional staff - great advice - great service
Price was competitive. Good to buy locally
Items as advertised, low prices and quick service.
Very professional as always. top price and top service.
The website was great however the order form would not accept my personal information which led to several calls to the company and multiple attempts to place my order. However through all this the customer service was quick to respond, friendly and apologetic. My purchasing process was no smooth but because of the response it was positive. Unfortunately issues arose again when my order arrived as it was missing parts. The customer service representative responded immediately and ordered the missing items as soon as he could and apologized. These last items have yet to arrive but I understand this is not the fault of HoeNalu but rather the delivery service. HoeNalu has maintained contact with me and kept me updated on their efforts to get me the remaining items. I want to commend the representative and company for their quick helpful and friendly response to issues. I would recommend this company to others.
Good price for good stuff.
Great help in an emergency when my SUP valve was faulty
No problems and I was able to get the board I was looking for
No problems. You helped me pick the right SUP for me.
Very fast delivery. Perfect holiday purchase
Very happy fantastic service and fantastic vproducts we love Red products so happy to have this shop close by.
The shipment has been punctual and the product is appropriate to my needs.
Fast service. All OK
The product is what was acquired.
Very fast delivery
The seller was very attentive and at all times was interested in the follow-up. There was a problem with the transportiste, and he solved it satisfactorily. The product was not available, and the seller offered me another very varied range where I found one that was perfect.
In short, everything very well. And it is not the first time that I bought in Hoenalu nor sure that the last one.
The consultations were quickly answered, personalized attention, everything arrived perfect, quickly and the recommended material fits me perfectly with what I needed.
Just perfect.
I thought the system would fit perfectly but the surprise is that you depend totally on the dimensions of the bow or stern of your board to fit and mine do not fit well. This means that the basket that should hold the front part moves and not grabbing well is not comfortable or easy
I already had some glasses of that brand and they are fantastic. Good lenses, polarized, with magnet in the area of the nose very comfortable to use and to take them comfortably when removed. Very comfortable Safety pins Thanks hoenalu for sending emails with useful information about your products (I was looking for these elastik glasses and I found an email announcing them).
All perfect.
The product corresponded exactly with the description. The price is adjusted and there was no problem.
All perfect.
Buy a Remo that on the web said to check your availability. I called and I'm perfect and fast. In 24 hours in Remo at home
All right, they helped me put everything I needed, to take the board ready for surfing. Only one But. Some of the screws that hold the side wings were threaded. and it can not be squeezed. I would also need the purchase invoice, since in the end I was not sent by email. Thank you . a greeting
Everything arrived in perfect conditions, very competitive price, they also solved doubts and advised me correctly, in fact, I was able to navigate the weekend thanks to the personal involvement of their employees.
Picked up in the store as always they attend you and advise great. I recommend 100%
The next day I had the product at home. It was what I expected even at a reasonable price. After using it I would have liked to buy a shorter size. But electronically those things can not be .. Greetings.
Very good
Nothing to comment because everything has gone perfectly
The product that I acquired is just what I expected, I did not receive the two tapes at the same time, but it was not a problem given that they answered me with a call super fast and in no time I got the other, very efficient and kind.
Everything Perfect, cool detail the gift stickers
In my case, the purchase went directly to the store. I was able to take my board at the same time and I am 100% satisfied with the purchase I made, they advised me perfectly. Regarding the price, a wide range of prices is offered, so it will depend on the use that you are going to give the material and what you want to spend.
Impeccable service and the best prices.
I bought some anti-theft straps for the paddle and everything came to me in a day, the only one with respect to the material is that the keys are quite flimsy
I recommend buying on this page.
The treatment received is perfect and the shipment of the product from one day to the next.
Currently I do not buy anything related to SUP without consulting HoeNalu. Impeccable products and prices, always with great service and customer service.
All perfect
All right, great advice and delivery in record time.
Good product. Just what i was looking for
Perfect, very good care and advice in two days had the order. Perfect, thanks
There was no problem, curiously or with the transport company that you use, with which other times I have had, no problems but a little precarious service, with you as always very well attended.
Fast delivery and according to the expected
Very happy with the attention received, I had urgency with delivery times for a trip and some questions with the fan and they took care of me perfectly, both Mar and Florian.Logistica well organized and after-sales service very fast. Very good attention from the whole team. VERY RECOMMENDED
Always very well advised and by the best. Highly recommended.
I contacted by email, first, and then by phone and they gave me advice and guidance on what to buy. I'm very happy. Although the products for its high quality has a high price, prices are cheaper than other online stores I found ... I would like to point out that the workers are very attentive and kind and comply with the delivery time, 24 hours have taken me to arrive the products. A 9
Very good customer service, good prices. Recommended 100%.
Super fast and effective I ordered it on a Thursday at noon and on Friday I was already at home and very good price
quick, easy, I bought it from you because they had already told me that everything is perfect, without it .......
By contacting me repeatedly to verify the purchase of a few euros of 25 euros shows that you not only worry about selling but to keep customers satisfied. That says a lot about your company. I will definitely trust you again.
Super profesional el atendimento
I have checked several things and I have always had very good attention, advice and price.
There was a manufacturing fault with my board and Florian sent me a new one with no problem. super happy.
Excellent service and assistance.
Well all good except as I mentioned in the mail that I send to you this week by the board below the container bag loses the liquid. I wanted to use it in competition last Sunday, in the CMS test of Torrevieja and I could not, it was all
My degree of satisfaction has to do with this. If it were not for this I would mark the maximum score .. The truth is that I hope you can change it
The queries I made were answered at the time, on the web have secure payment, the package was well wrapped and protected.
By mistake they sent me another, I called them and the same day they were sending me the one I had chosen. At the reception I delivered the wrong one for its return.
I am very satisfied with HoeNalu.
Resolution of doubts, speed and quality, a premium service !!
All right nothing to object ...
Very satisfied, good service and very friendly staff
Product 10, at a reasonable price and a very fast shipment
Very happy with the service, comfortable web to buy and very fast delivery time.
Very good shop, good prices and advice 10
As expected, the quality and unbeatable order delivery times.
The product arrived very fast. The repair kit did not come and they told me they would send me one without problem.
Very satisfied with the purchase through this store, very fast and cheap. Highly recommended, I will certainly repeat in future occasions
Amazing service in the store. The guy Norberto, really took his time and explained all the differences between the boards. We found the perfect family and new beginners board and it works perfect!
Very good
As always, I have used your store, the service is excellent and the products arrive quickly. The advice is unbeatable.
Good prices and attention
Everything arrived well. The rowing does not have the quality of the board and does not have the quality that the board
Everything perfect. Check before purchase and they recommended what I needed. The simple purchase process. Transportation took time to bring it and they worried about calling me to see if I had received it. A 10! Now to the water !!!
An excellent bag. Shipping was very fast.
I arrive on time. Very well packaged
Everything arrived well and in good condition
It fit what I wanted and I advised that table ask for me and my peke. Now to use them a lot!
The product arrived as expected without any problem and within a period of time said
Speed and quality at a good price
AS EXPECTED, FAST AND AT A GOOD PRICE
I received a professional treatment, well advised, I arrived quickly and well the tables and when assembling them, Florían was very kind helping me away. In short, a great purchase with an excellent service.
All correct and as planned.
The shipping arrived fast and in good condition, great attention.
we got the wrong paddle but they fixed it right away
Los empleados fueron muy útiles y hablaron en inglés para ayudarme aún más. Agregaron pegatinas y aletas extra a mi orden, lo que fue una agradable sorpresa. El envío fue muy rápido y gratis. Las tablas que pedí llegaron tal como se anuncian. ¡Esta fue una gran experiencia de compra!
It ran all as expected, very fast in sending the order.
I recommend
In my particular case I had the opportunity to visit the physical store in Marbella where he assisted me and advised me in a very professional, kind and attentive Florian. The products I finally bought were exactly what I was looking for and needed. Thanks again, Florian
No problem
My experience with Hoenalu has been excellent. Buy a PaddleSurf table without knowing that it came without rowing because it was from a meeting. As I did not have a rowing ninidea, I opened a chat and Norberto answered me, he resolved my doubts and offered me a discount that I could not say no. :)
Excellent attention
Everithing perfect!!!
I bought two products, a super cool mystic cap live and a waterproof bag that unfortunately comes without the black bandolier, I would like to please send it to me. Thank you very much
The product was recommended by the experts of Hoenalu, the indications to solve doubts about the size were good, the product was what I expected, good price, and arrived on time.
Fast shipping, everything is correct
Very serious and professional.
I recommend
Excelent
Fantastic
All perfect, very satisfied.
If all very well, above the order.
Excellent products at very competitive price. Quickly process the order and send it. Pity the appalling SEUR Service that stains such a positive experience.
Everything arrived in excellent condition, good price, and was everything that I expected
I had doubts about the sizing, you should have the neoprene sizes in centimeters, thanks to the boy who answered me by mail, he could solve my doubts, but on your page, the detailed carvings do not appear, to buy a garment, especially a neoprene, that's fundamental
The paddle you buy is as described in the ad, so everything is correct in that sense. The offer of a custom-made down jacket is an important detail that I really liked. Although I think that for purchases of a certain amount is almost mandatory, but others would not. You yes, and it is to be appreciated. Therefore, in future purchases, of course I will take you into account.
Excellent product quality and very good price, Black Week price.
Delivery was faster than any other purchase made in Portugal.
They worried about looking for the oar I wanted despite not having stocks at that time in Spain. They already booked it for me when the container had not arrived yet. Thank you very much.
Everything arrived as I was informed and on the announced date.
All original unbeatable treatment
I wanted to buy a SUP board and Florian had the patience to show me the tables with the characteristics I was looking for. We would raise them to see their weight, etc.
I was looking for those straps and they showed them to me and showed me.
Very kind treatment.
Very good purchase, very happy and it is exactly what I was looking for.
It has been very easy to buy in Hoenalu. Thanks to Norberto for his guidance at all times, ready to resolve my doubts always. I have had a very good experience. Regards
Service and shipping 5 stars, from the purchase to arrive everything impeccable
Very happy with the products, they are what I expected and quality is good price.
The product arrived within the indicated period. At all times, very kindly, they advised me to choose the table I was looking for.
I arrived perfectly and sooner than I expected.
The best price I found on the internet.
No problem.
It was the product I expected.
Thanks for everything.
All the products arrived perfectly and in 48 hours.
I have made several purchases and I have always been happy. Everything is as shown in the online store.
The roll brought part of the face of the adhesive separated from the paper, with which there were areas that have not stuck well to the table. I had to use loctite.
Otherwise all good, very fast delivery.
All perfect very well advised and the price very balanced
Very easy to place your order
I found on your page the keel you were looking for, very complete product information, fast shipping and good information throughout the purchase process, I will definitely buy again on this page when you need it
Fast, effective ... recommended
Everything arrived in excellent conditions, good price, and it was everything that I expected, the table I have tried several times and it is a mile and I am in love with it.
It has been super easy to buy with your advice.
I have called a lot of times and you are always so kind and clearing all the doubts you may have.
Without any problem. The order arrived perfect the day after doing it.
as always great
Good product and fast shipping
All ok without problem
At all times I felt attended and great with the purchase, all in due time.
To recommend and repeat in the case of having to make another purchase.
I have bought several times from Hoenalu, they have always answered me perfectly, the service is the fastest, the quality products, to date, and a couple of years ago I bought them, I have never had any problems, nor with the times of delivery, or with the merchandise received. Mahalo
Very happy ... the table is amazing and the offer is unbeatable. ....thanks guys
The attention very good from the first hour, offer adjusted to my budget, and my needs, good treatment, and delivery on time, unbeatable material.
I had a problem when choosing a product and they quickly solved the problem sending me another article in a vwloz and effective way. Good management of material and good product. a 10
The products have exceeded my expectations (especially the cover) and the great service. The only pity is that the courier took too long to deliver the order
All impeccable, with nothing to point.
I picked it up on the shop store; Everything was ready on my arrival and I could not be better better organized.
I had doubts about the size of the table I bought and called several times to advise me, the attention and advice were very good, I really liked the willingness to advise. Very good service and delivery was in 24 hours.
Easy to choose the products for the complete information of the web, comfort for the different payment options and speed because I received the order in 24 hours in perfect conditions. It's my first order and it will not be the last.
Fast and efficient
I received the order earlier than expected. I could not see the product physically because it was under order but I do not regret having let me advise by store staff.
Everything without setbacks and very well. Maybe I regret not having bought there before.
Everything perfect, speed in the shipment and immediate response to the doubts that have arisen.
Very satisfied and totally recommendable.
Attention by all the employees unbeatable in both advice and after-sales service.
Everything perfect and fast. Thank you
all good
Fast shipping, good price. I find it very useful
Hello, the purchase arrived perfectly.
The only one "but" it would be that the surfer doubts of blue color, it became discolored from the first day. I suppose it will be due to some manufacturing defect in said model since the other does not have that problem.
As for the grip, for now I have not installed it.
Greetings Jorge.
The purchase was very good.
We really liked the table.
Very happy ! I was impatient for the new toy and then I had it. fast and easy.
Excellent service and price.
Speed. Professionalism Good value for money.
Total confidence
All perfect ! Deal, dates, happy
The best kindness and ease, call by phone and then place my order 24 hours at home
I am very happy with the service, I thought it would take longer and in two days I received it at home. The quality of the product and price seem good to me. I would buy again in this store without hesitation.
The product arrived well packed in boxes and in optimal conditions
The packs of the sups, were perfectly protected and in their respective bags
Very kind in the consultations prior to purchase.
The product arrived right away.
Exceptional after-sales service in resolving doubts, they even sent me an explanatory video made by them.
Enchanted with HoeNalu
Excellent leash and very comfortable
Everything perfect, I had to make a change and it was solved in a fast, efficient and most satisfactory way for the client, a real pleasure guys.
Excellent treatment, good information and very competitive prices. As I say everything perfect
They advised me well. They responded very quickly to the emails that I sent them. Once the package came out it arrived fast and in order. The SPS 11.6 Touring table comes with everything, perhaps the shovel is the loosest of the set. I expected the board a little more stable (comparing it with mine: RedPaddle 13,2 EXPLORER) but my wife (and her 60kg) seems perfect for weight-maneuverability-course and how the board was for her because it was a success.
This time unbeatable. The management of Florian has been impeccable. More than talking to a commercial, it seemed like I was dealing with a friend.
All perfect. Being able to chat with them helped me a lot.
All perfect
The purchase came to me very quickly. The price is somewhat expensive for what it is.
I ASKED HIM ONE FRIDAY AND ON MONDAY I HAD IT, GREAT
From the store they sent me photos to be able to better evaluate the purchase.
Excellent treatment received from the sellers, sending me all the information I requested very quickly (photos and videos included) very satisfied in general, very top store!
Tutto bene, price, product, delivery, advice during the purchase, ease of payment, continue like this ...
I was looking for this product for several pages and here I found it at the best price
The shipment was very fast
The straps are super secure with the lock and can not be cut
100% recommended product and if it is in hoe nalu the best price is guaranteed
Fast and easy. Excellent atention.
Client for a few months, super happy, Florian always very attentive.
Thanks to the advice and advice of professionals and enthusiasts of this sport I can share that I made a purchase adjusted to what I was looking for a very stable and balanced wave board in the short time I have with my new board I am enjoying and progressing rapidly. I advise 100% to all those who are interested in buying any type of material.
Superb service
I am delighted with the purchase made in HoeNalu. I had doubts about the paddle surf board I had to buy and in the chat they advised me perfectly. They even accelerated the shipping process because I was running a bit fast. The table came to me very quickly and meets expectations perfectly.
Everything has been very easy, costumer service top service with Mar, speed and resolution with excellent service. I would definitely recommend it and I'll buy it for sure! Congratulations!
Every day you do it better and faster. At Toro SUP we are very satisfied with your work and the treatment is always excellent. A hug.
Unbeatable service.
Fast and perfect shipping. 24h
The product is marvel, with many details and a lot of quality, I expected that being inflatable gave less feeling of robustness.
Everything perfect, and in record time.
Perfect advice, the board is just what I was looking for.
All right, very very fast, good attention. I only have good things to say. I was quite surprised at the speed and attention.
Very professional, fast, everything great.
People involved and pending the order from the minute 0 until the delivery the unbeatable prices, the packaging and the presentation very good, I will continue buying here without a doubt
I ordered a hard-to-find refill. The delivery had to be urgent.
They found it and delivered it on time. Professionals and personalized treatment.
They got involved with my problem and they fixed it for me. THANK YOU
Everything perfect, arrived the next business day.
After a great advice, the purchase has satisfied me very positively.
Many thanks to Florian and his entire team.
Speed and good price.
Versatile board, it can work as unique, very stable on walks. Maneuverable in waves. Happy
Fast shipping, original product. good price.
Very satisfied with the purchase.
Perfect. Price and Windsup. Shipping in less than 48 hours
Good advice. Fast delivery.
I arrived very quickly and it was what I expected ... I need to try it in the water ...
the price seems a little high
Good treatment, advice and price.
All right, expected product and fast delivery
Everything is fine. Very fast. recommendable
All perfect.
The fastest possible shipment (less than 36 hours).
Florián has been perfect in the advice and to make me a very good price.
Thank you.
All a wonder! Very professional and gentle!
The board a Phenomenon !!!!
Very bad communication from hoenalu. They do not advise you. You have to be on top. you feel abandoned
The purchase made arrived within the established deadlines and everything was correct.
I really liked the speed in answering my questions by email before the purchase, it helped me to decide.
I am satisfied with the purchase I made, it was what I wanted and I was well advised by you.
I really liked the treatment and the help that was given to me when I could not place the order and call by phone.
Thank you very much and thank you very much for the speed of the shipment.
They were two inscriptions and the thing was agile and easy
Very pleased with the telephone attention and the answer by e-Mail
Product exactly like in your description. Good price. I had a question about an element of the board (masthead) that was immediately clarified.
No problem. How I expected it.
All good
The pack arrived only with the board and without the paddle or leash I had requested but I contacted the store and they sent me another package that arrived a couple of days later. Overall I'm super happy with Honealu and the Starboard Whopper 2016 board is a total pass.
Thank you!
Just perfect!!!
It couldn't be faster.
Products according to expectations
Was good
The price was the cheapest and as I said was fast.
The product was as expected. Although he did not arrive at the agreed time.
I have tried the table, it seems very stable and manageable. It was a good buy.
As always fast and professional service, easy, without leaving your house.
It came to me very quickly, that's what I was looking for. Price a little expensive, but the product is of good quality and aesthetically good.